I sit down with Jonathan Banks, President and Co-Founder of NCXT.  He takes me through the design philosophy of working with restaurants, and leveraging the right technology for the owners to help them thrive - and how to create our best world.

We also talk about how the customer determines the value of the offering, the intersection of values, intentions, and decisions, how design thinking allows true focus on the customer and a fascinating discussion on how to display your values when you're not being tested.